A Simple Tale of Slippers and Batch Control

So who would like a laugh at my expense?

On Wednesday I bought a new pair of slippers – nothing of particular interest except that they were too tight.

Quick check of the label said they were my size- “I’ll let them stretch a little”.. but alas it soon became apparent that they had been incorrectly labelled.

I mused whilst standing at the returns desk as to where in the manufacturing process the error had been introduced.

At this point I must have had brain fade because I exchanged them for the next size up-logical right?

Nope! I now flip flop around the house with a pair that are too big.

So a lesson for Carr – back to Go, past QC, do not collect £200, and remember to collect your books on SPC on your way there lol!

I guess the lesson learnt is don’t assume that you know root cause and propose a solution until you know all of the facts.

Anyone want to buy a nearly new pair of slippers – size extra-large?

About Michael Carr

Specialising in Strategy, Systems and Organisational Design I've had a varied and rewarding career and been fortunate to work for some superb companies such as Courtaulds, Unipart International, Akzo Nobel and more recently Jaguar Landrover, all luminaries of a solid, disciplined and a conservative, though never lacking in innovation, approach to business management and development. Augmenting my career with studying for my MBA at Warwick in the early 90's has given me a balanced and I believe rich resource set to draw upon in my Consultancy Practice. My Clients have been good to me, tolerating my idiosyncrasies, giving me enough rope to go along the journey that I was taking them and hopefully in return I've been able to repay them by raising the bar and their business performance, giving them the results and achievements they were looking for. I really enjoy my work and love the challenge - isn't that what it's all about?

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